Privacy Policy
This Privacy Policy explains how Bangalore Discovery handles personal data when visitors use parrotfishslope.lol or contact us about guided nature walks and local day excursions. It applies to enquiries, bookings, and related service communications.
How We Use Data
We use personal data to respond to enquiries, assess route suitability, confirm meeting and return plans, process bookings and payments, manage weather or access-related changes, deliver guided excursions, maintain internal records, and meet legal or accounting obligations. We may also use limited technical data to secure the website, diagnose problems, and improve basic site performance.
Service Providers and Partners
We may share personal data with service providers that support website hosting, communications, payment processing, recordkeeping, and similar operational functions. These parties may process data only for the services they provide to us and are expected to handle it under appropriate confidentiality and security obligations.
Disclosures Required by Law
We may disclose personal data when required to comply with law, lawful requests, court orders, or regulatory obligations, or to protect the rights, safety, and security of our users, staff, and business operations.
Data We Collect
We may collect identification and contact details, booking and payment information, trip preferences, date and fitness information, route suitability details, weather and access-related information, meeting point arrangements, and communications sent to us. We may also collect limited technical data such as device, browser, and usage information when a person uses the website.
Sources of Data
We receive personal data from website requests, email, and phone enquiries, from information entered during booking or payment, and from communications before, during, or after an excursion. We may also generate internal records from route planning, suitability review, weather checks, meeting and return confirmations, and completion notes.
Types of Cookies
We may use essential cookies for site operation and security, preference cookies to remember settings, and analytics cookies to understand general site use. Cookies may be session-based or persistent, depending on their function and duration.
Cookie Control
We use cookies and similar technologies to operate the site, remember basic preferences, understand how pages are used, and support security and performance. Where required, users may manage cookie choices through browser controls or device settings, but some features may not function properly if certain cookies are disabled.
Your Rights
Subject to applicable law, individuals may request access to their data, correction of inaccurate information, deletion of data that is no longer needed, or restriction of certain processing. Where a request cannot be fully granted, we will explain the reason in general terms.
How to Make a Request
To make a privacy request, send a clear description of the issue and enough information for us to identify the relevant record. We may ask for additional details before acting on the request, and we will respond within a reasonable period under applicable law.
Retention of Data
We retain personal data for the period needed to manage enquiries, bookings, payments, service delivery, safety review, and recordkeeping. When data is no longer required, we delete it, anonymise it, or keep it only where retention is needed for legal, tax, dispute, or compliance purposes.
Policy Changes
If we make material changes, we will update the policy on the website and may provide additional notice where appropriate. Users should review the policy periodically to remain informed about current practices.